Council rejects buffer safety zones, says state has lead responsibility on homelessness
Statement from the Mayor
“Homelessness is a complex challenge that requires collaboration, and what we’re seeing in Nambour reflects the combined efforts of many – from State Government programs and local service providers to community advocates,” said Mayor Rosanna Natoli.
“Council’s role is to bring those voices together, share local insights, and make sure responses are coordinated and compassionate.
“We know families want safe, welcoming public spaces, and we take those concerns seriously. While Council doesn’t provide housing or have powers to enforce exclusion zones, we act quickly when hazards are reported and work closely with partners to improve safety and connect people to support. Through the Nambour Homelessness Response Forum, we remain committed to transparency and co-designing solutions with the community.”
Q&A with Sunshine Coast Council
A council spokesperson provided the following answers to the Gazette’s Questions …
Q: Residents report a reduction in tents in some locations near parks and schools in Nambour. Can Council confirm whether this change is the result of council initiatives/operations, Queensland Government programs, or other factors?
A: These changes reflect a combination of efforts. Service providers have increased outreach, and Queensland Government programs have supported housing pathways. Actions coordinated through the Nambour Homelessness Response Forum have also helped connect people to services. Council’s role has been to share local insights and facilitate collaboration, so these initiatives work together effectively.
Q: What specific actions, if any, has council taken since August to address homeless encampments in Nambour’s parks following the administration’s promise of action now and calls for all ideas from the community?
A: Since August, Council has taken an active role on the ground in partnership with the Queensland Government and local service organisations. Our teams have increased their presence and engagement in Nambour to strengthen connections between people experiencing homelessness and housing or support services. We have worked directly with individuals to improve site safety and amenity, in response to community concerns. Beyond immediate actions, Council has helped drive collaboration through the Nambour Homelessness Response Forum, bringing agencies together to identify safer alternative locations, explore options for temporary accommodation, and progress long-term housing solutions. While Council does not provide housing for people experience homelessness, we are actively contributing local insights and networks to make sure these efforts are coordinated and compassionate.
Q: Has council implemented or formally considered any form of interim bylaw or boundary-based exclusion zone around children’s playgrounds and schools, as proposed in Mrs Tagg’s petition?
A: Council does not have legislative authority to introduce interim bylaws or exclusion zones of this nature. We understand parents want reassurance that playgrounds and schools remain safe, and we take those concerns seriously. However, any incidents of antisocial or unlawful behaviour fall under the jurisdiction of the Queensland Police Service. We encourage the community to report these matters directly to police so they can respond appropriately. Council’s role is to maintain public spaces and support collaborative solutions that balance community safety with compassion for people experiencing homelessness.
Q: Council officers have reportedly told residents that homelessness in parks is solely a State Government responsibility. What specific responsibilities does council accept for public safety in its own parks?
A: Under national agreements, the State Government has lead responsibility for housing and homelessness services. Council does not provide housing, but we play an important role locally by connecting people to support services, maintaining public spaces and sharing local insights to inform solutions.
When it comes to antisocial or unlawful behaviour, this is the responsibility of the Queensland Police service. We encourage residents to report these matters directly to police. For hazards such as discarded needles or damaged equipment, Council acts promptly when notified. Community members can report damage to equipment or safety hazards to Council via the Sunshine Coast Council App, email (customer.service@sunshinecoast.qld.gov.au) or if the matter is urgent phone 5475 7272.
Q: Will the CEO be meeting with Homelessness petitioner Helen Tagg as per her request from some time ago?
A: The CEO has acknowledged the concerns raised and will continue to engage with stakeholders as part of ongoing discussions with the State and service providers. Helen has been actively involved in the Nambour Homelessness Working Group, and her input is valued as part of the broader co-design process with the community. We value community voices and appreciate the effort residents have made to share ideas and advocate for solutions.
Q: Is Council aware of the numerous reports, over years but increasingly in recent months, of needles being found in Nambour parks and the effect this is having on the morale of young families?
A: We are aware of these reports and understand the impact on families. Drug use and related enforcement are matters for the Queensland Police Service and health authorities, not local government. Council’s role is to respond when hazards are identified, we encourage residents to report any hazards immediately so they can be addressed. Council continues to work with partners to reduce risks and maintain safe, welcoming public spaces.
Q: Will council ensure clear, regular public updates about homelessness responses in Nambour, given rising community concern and safety fears?
A: Council recognises this is a sensitive and complex issue, and we understand the level of concern in the community. Our focus is on meaningful engagement through the Nambour Homelessness Forum Working Group, which brings together a diverse range of voices from the community, service providers and government to co-design solutions. This collaborative approach ensures that community perspectives are heard and reflected in the work underway.